Important Order Information

  • ORDER STEPS:

    1. After placing your order, you will receive an order confirmation email.

    2. Go to the “Submit Your Order Information” page and complete the required form.

    3. Please allow 1–2 business days for us to complete your order after payment has been confirmed and the required order information form has been submitted.

    4. We will email you when we begin processing your order and again when your order has been completed.

    IMPORTANT INFORMATION:

    • We cannot begin processing your order until you have completed the required order information form.

    • Refund eligibility is determined according to our Refund Policy. Please review the policy before placing an order.

    • To request a refund, contact us through the “Contact Us” page and include your order number.

    • Please make sure that all information submitted in the form is accurate. Incorrect account information may delay your order.

    • Remain logged out of the game while your order is being processed. We will notify you when it is safe to log back in.